Dear We are in receipt of a directive from (name of company) concerning the above captioned Regulation. This new regulation went into effect on (date) and requires that complications of pregnancy be covered in the same manner as any other injury or disease.
"Complications" is defined as anything other than a normal delivery. This is applicable to any employee, dependent spouse or dependent child.
Due to the potential increase in claims, it …

Dear
After some investigation, I believe that we have found the source of the problem that led us to our misunderstanding on (date)
When we received your purchase order for (quantity, product), we were unable to fill the order for immediate delivery due to (explanation for delay in delivery) Our letter informing you of this delay and requesting your instructions was mailed to you on (date) We did not receive a …