Dear

Your check in the amount of $_________is being returned to
you because it has been made out for the wrong amount.

As we have explained previously, the 2% discount we offer
can only be applied when your payment is mailed within 10
days of delivery. By waiting beyond that period, you forego
the opportunity to deduct the discount from the amount of
your invoice.

Since your payment of the above referenced invoice was not
made within the specified time period, you are not entitled
to a discount on this order.

We are appreciative of your business and are most willing to
accommodate you in any way possible. Our policy, however, in
regard to open account terms, is strict, and in fairness to
all of our customers, must be even handed.

Please remit your check for the full amount of the invoice.
Your cooperation in this matter is appreciated.

Thank you for your understanding.

Dear

We thank you for your check in the amount of $3650.
Our enthusiasm was somewhat dampened when we noticed
the absence of the authorized signature on the bottom
of the check.

Naturally, we presume this is a mere oversight and are
enclosing the check in question for your signature.
A postage paid envelope is provided herein for your
convenience.

Thank you for your prompt attention to this matter.

Dear

Your letter of (date) in which you described the
condition of the (item) you ordered from us has been
brought to my attention. We are very sorry that this
merchandise was damaged in transit.

Please return the damaged goods to us by placing the
original carton inside a slightly larger box and attaching
a copy of your letter to us on the outside of the package.
Upon receipt of the merchandise, we will immediately send
you a replacement and a check to reimburse you for the
extra shipping expense.

I am sorry for this inconvenience, but this procedure must
be followed for insurance purposes.

Thank you for your understanding and patience.

**********INTER-OFFICE MEMO**********

FROM: HAROLD C. CHAMBERS III
MAIL ROOM MANAGER

TO: ALL MAIL ROOM EMPLOYEES

SUBJECT: CHRIS CHAMBERS RETIREMENT PARTY AND GIFT

On Thursday, May 13, l983 at 4:30 P.M., in the employee
cafeteria. As you know, Chris has been with the company for
30 years now, and has been held in high regard by his fellow
workers.

I am requesting that each employee donate $10.00 so that
we might present to Chris a gift memorializing his time spent
with our fine company. We are at this time undecided on the
type of gift, and your suggestions are therefore encouraged.

Look forward to seeing you on Thursday.

Dear

You are cordially invited to attend a party given in
honor of (individual) , on his retirement from
(name of firm)

The party will be held at (location) , on
(date) , at(time)o’clock. The company will be
presenting (name of individual) with a gift
at that time.

Be prepared to eat, drink, dance and share in this
tribute to a fine individual.

Dear

Our proposal to (proposed service) was
submitted to you some time ago. Since we haven’t heard
from you, we wanted to be sure that it was brought to your
attention. We are enclosing a copy of our original
proposal for your review.

As you will note, the price quoted is good for 30 days
following the submission of our bid. Therefore, we thought
it would be wise to check with you at this time to see if
you are interested in having us (service to be performed)

We will be looking forward to your reply and hope that we
will have the opportunity to be of service to you in the
near future.

Dear

We are sorry to hear about the problem you have had with
your (name of product) We would like to be able
to make the necessary adjustments at no charge to you,
but, unfortunately, the warranty is expired.

The proof of purchase you mailed to us indicates that the
product was purchased on (date) Since our warranty
is good for a period of one year from the date of purchase,
it expired three months ago.

If you would like us to repair the (product) for
you, there will be a charge of (amount for repairs)
We will guarantee the work we do for a period of (time)

Please check the appropriate box on the enclosed instruction
card and return it to us as soon as possible.

Dear

In response to your recent request concerning interest
made on your loan during (year), our records indicate
that the amount of interest paid to our note department
for (note or loan and number) was (amount)

We are enclosing a copy of our original statement sent
to you for your records.

Dear

Thank you for your recent order from (name of firm)

We are unable to send you the merchandise due to the fact
that your (specify) credit card has expired. If
you still want (specify item) , please forward your
check or other acceptable form of payment and we will be
happy to send it immediately. Thank you.

Dear
This correspondence is to inform you that your above
subject notice, effective (date) is of little
effect inasmuch as the coverage was, in fact, canceled
on (date)

We wish to advise you that this oversight on your part
shall in no way accrue an earned premium or short rate
due by this insured.

If you are in disagreement with the information I have
stated above, please direct any future correspondence
to my attorney:

(name of attorney)
(law firm)
(address)
(city,state,zip)