Nothing satisfies the customers more other than by giving excellent services. If you are in a business where you have to deliver goods, you need to have a cutting edge service that will set you apart from the other competitors. You can use Confirmation letters to let your customers know their orders are in good hands.
Order Confirmation letters are a good way to let your loyal patrons know that you are not delaying their orders. It is also a good way to make your customers feel safe and secure about the company. It also works when you are selling subscriptions of magazines and other monthly published materials.
Keep in mind that you need to write the exact order details and send these as fast as you can. You can rely on emails because it can easily and effectively send messages fast.
To write this kind of letter, you have to be formal and precise. You must write the exact order, the prices of each order and the total price, the discounts or sales that are used in these orders, and the date of arrival of these orders.
You must also thank the customers for the use of this service. Finally, give your contact details just in case you have misunderstood the customer’s orders.
Below is an example of an acknowledgement letter of an order received:
January 13, 2010
2521 Meadow Drive
Billings, MT 59102
Dear Mr. Mastin,
I am writing to confirm you that we had received your order that you placed on January 12, 2010 through our online form. You have placed an order on one 21 inch plasma TV which usually costs at $600, but because you have ordered within the sale period we will deduct 20% of the price or a total of $480. You will receive your order within two to three weeks with no required shipping fees.
If you have some clarifications and inquiries, don’t hesitate to call us at 210-556-4100 or email me at firstname.lastname@example.org.
Thank you for your product patronage. We are hoping to assist you in your orders again.
Uros Electronics Inc.