Announcement of New Shipment Arrival

Dear

Our new shipment from England has been unloaded,
delivered, dusted, and is now ready for your review.

We really found some marvelous pieces and when I tell
you that our container was jammed full, believe me,
it was full.

We welcome you to come, browse, buy if you like and
join us in a cup of espresso. [...]

Advice to Customer of Unexpected Delay of Shipment

Dear

Thank you for your order. At this time we cannot fill your
order due to an unexpected shipment delay from our overseas
suppliers.

We will hold your order for arrival of the merchandise, and
ship shortly thereafter. Unfortunately, we cannot provide
you with a specific shipping date at this time.

Thank you for your anticipated patience [...]

Advice and Apology for Unexpected Delay in Shipment

Gentlemen:

This is to inform you that we are unable to make delivery
on the above referenced purchase order on the date
indicated.

We should have our merchandise ready to ship within 10 days
of the original delivery date and we hope that you can hold
off until that time.

We did want to inform you of this delay [...]

Acknowledged of Cancellation of Backorder

Dear

We have received your letter acknowledging receipt of
the items we mailed to you and noticing us to cancel
shipment of your order for those items which are back
ordered.

We will be issuing you a refund as soon as we have
completed the necessary paperwork for your account.

We would like to take this opportunity to thank [...]