Letter Samples L-R

Reply Apology and Notice of Shipment in Replacement

Dear

Your letter of (date) has been received, and we were
very sorry to hear about the problem you experienced with
our (product)

We maintain rigid inspection standards, but occasionally
an imperfection does slip by, as it unfortunately did in
the case of your (product) .

We have entered a replacement order to be shipped to you
at once. Your satisfaction is extremely important to us
and we apologize for the inconvenience you have been
caused.

Thank you for purchasing our products.

Repair Estimate

Dear

The cost for repairing your television is as follows:

1 xyz indicator $39.00

1 abc adjustment control 9.95

1 new antenna 10.00

Total Parts Cost $58.95 Plus Tax

In addition to the above, the cost of our Labor is $60.00.

With your authorization we will proceed to make the necessary
repairs and have your set returned to you one week after you
have given us your approval.

Please give us your instructions.

Reminder to Employee to Renew Drivers License

Dear

Our records indicate that your driver’s license will need
to be renewed on or before (date)

As you know, it is essential that all of our employees who
drive company vehicles must keep their licenses current.
We wanted to advise you of this to provide you ample time
to renew your license.

Release (Liability)

RELEASE

The undersigned, in consideration of one dollar ($1.00) does
hereby remise, release, and forever discharge_______________
________, his heirs, assigns, executors, and administrators
from all actions, causes of action, claims and demands
whatsoever, whether or not well founded in fact or in law,
and from all suits, debts, dues, sums of money, accounts,
reckonings, notes (or bonds), bills, specialties, covenants,
contracts, controversies, agreements, promises, trespasses,
damages, judgments, executions, claims and demands
whatsoever, at law or in equity that undersigned ever had,
now has, or that his heirs, executors or administrators
hereafter may have against the party hereby released by
reason of any matter, cause or thing whatsoever up to and
including the day of the date of this release.

It is the specific intent and purpose of this instrument to
release and discharge any and all claims and causes of
action of any kind or nature whatsoever, whether known or
unknown and whether specifically mentioned or not, which may
exist or might be claimed to exist at or prior to the date
of this instrument and undersigned specifically waives any
claim or right to assert that any cause of action or alleged
cause of action or claim or demand has been, through
oversight or error or intentionally or unintentionally,
omitted from this release.
Dated this ____day of _____________, 19____.

In the presence of:
________________________ ___________________________
________________________

Release (General)

RELEASE

KNOW ALL MEN BY THESE PRESENTS that ___________________,
(Releasor), for and in consideration of the sum of $1.00
lawful money of the United States of America, and other
good and valuable considerations, to him in hand paid by
_____________________, (Releasee), has remised, released
and forever discharged and by these presents does, for
himself, his heirs, executors, administrators and
successors, remise, release, acquit, satisfy and forever
discharge the said Releasees, their heirs, executors,
administrators, successors and assigns, of and from all,
and all manner of action and actions, cause and causes of
action, suits, debts, dues, sums of money, accounts,
reckonings, bonds, bills, specialties, covenants, contracts,
controversies, agreements, promises, variances,trespasses,
damages, judgments, executions, claims and demands
whatsoever in law or in equity arising directly out of the
acquisition or operation of that certain ________________,
which against Releasees he ever had, now has, or which his
heirs, executors or administrators, hereafter can, shall or
may have, for, upon or by reason of any matter, cause or
thing whatsoever, from the beginning of the world to the day
of the date of these presents.
IN WITNESS WHEREOF, the Releasor has caused this Release to
be executed this _________day of ___________, 19___.

WITNESS;
____________________________ /S/ __________________________
____________________________

Refusal to Extend Time on Payment of Invoice

Dear

We regret to inform you that we are unable to extend any
more time for payment of the above invoice.

We feel that we have been extremely patient, but if we do
not receive payment in full on or before (date), we
shall have no other choice but to turn this matter over to
our attorney with instructions to use all available legal
remedies to collect the amount owing.

Refusal to Accept Late Return of Merchandise

Dear

Over the years we have had to formulate various company
policies. These policies have never been arbitrarily
adopted, but rather chosen in order to be able to
accommodate our customers by providing our product at the
lowest conceivable price while remaining in business.

One of these policies is that our customers have ( ) days
in which to return any merchandise for a full refund. We
feel this allows sufficient time to inspect our product
and be assured of its quality.

I am grateful for the business you have seen fit to give
our firm and am proud to have you as one of our customers.
I cannot, however, authorize the return of our merchandise
as you have requested, inasmuch as you took delivery over
(time) ago.

I am sorry that I cannot accommodate you in this matter and
I hope you will understand why we must take this position.

Refusal of Request for Letter of Recommendation

Dear

Your request for a letter of recommendation from our
firm cannot be granted. While the work that you
performed for us was always satisfactory, we do not
feel that it would be fair to either you or our firm
to evaluate your capabilities based on a two month
tenure of employment.

If any inquiries are made of us, we will reply most
favorably. We wish you the best of luck in the future.

Refusal of Offer of Employment

Dear

I am most appreciative of your offer of employment. It is
unfortunate that your offer arrived when it did, as I have
just accepted another position. Should my situation
change, I will be in prompt contact with you. However, I
believe the firm which I have chosen to associate with
holds great career promise.

Thank you for your time and consideration.

Refusal of Employee Request for Early Raise

Dear

Although the company appreciates all that you have
pointed out in your letter, we do not believe a raise
is in order at this time. It is the custom of Chambers
& Associates to review all employee benefits and
compensation in July, at the end of the fiscal year.

Certainly, at that time you will be considered for a
salary increase, providing the production figures for
your division are significantly increased.