Dear
Our new shipment from England has been unloaded,
delivered, dusted, and is now ready for your review.
We really found some marvelous pieces and when I tell
you that our container was jammed full, believe me,
it was full.
We welcome you to come, browse, buy if you like and
join us in a cup of espresso. We know you won’t be
sorry! See you soon.
Dear
Thank you for your order. At this time we cannot fill your
order due to an unexpected shipment delay from our overseas
suppliers.
We will hold your order for arrival of the merchandise, and
ship shortly thereafter. Unfortunately, we cannot provide
you with a specific shipping date at this time.
Thank you for your anticipated patience in this matter.
Gentlemen:
This is to inform you that we are unable to make delivery
on the above referenced purchase order on the date
indicated.
We should have our merchandise ready to ship within 10 days
of the original delivery date and we hope that you can hold
off until that time.
We did want to inform you of this delay as soon we were
advised in order to give you as much time as possible to
make alternate arrangements, if necessary. We can assure
you, however, that if your order remains in force we will
expedite delivery to you as soon as we have received the
merchandise.
Please accept our apology for this delay and thank you for
your understanding.
Dear
We have received your letter acknowledging receipt of
the items we mailed to you and noticing us to cancel
shipment of your order for those items which are back
ordered.
We will be issuing you a refund as soon as we have
completed the necessary paperwork for your account.
We would like to take this opportunity to thank you for
shopping through [name] Our new [specify]
catalog should be arriving at your home shortly, and I
believe you will be pleased by some of the beautiful
choices our buyers have made this season.
Thank you for your patience and understanding and for
providing us with the opportunity to be of service to you.