Dear

The shipment of the above referenced merchandise was
delivered to my receiving department on
While the original delivery date was set for
I approved this later delivery in view of the problems that
you were experiencing at that time.

Our check for the full amount of the invoice, less our 2%
discount, was mailed to you on

I am enclosing a copy of the statement I received today,
which includes a charge back for that discount, taken in
compliance with your terms. I believe that the source of
this error lies in the fact that the date on the invoice
was not changed to reflect the delay in delivery.

I would appreciate receiving a corrected statement of my
account. Thank you for your cooperation in this matter.

TERMS AND CONDITIONS

Buyer agrees with seller_______________________________to pay
for all purchases upon receipt of monthly statement. Charges
billed, but not paid by the 10th of the month following
purchase will be considered delinquent and subject to finance
charges.

The FINANCE CHARGE for individuals is computed by a periodic
rate of ____ per month which is an ANNUUAL PERCENTAGE RATE OF
____% applied to the “Previous Unpaid Balance less Current
Credits.” Current credits are payments or credits received
by ________A.M. on the _____ day of the following month. The
minimum payment due will be payment of Buyer’s indebtedness
in full. If not paid, ______________________________ may
declare the unpaid balance due and payable immediately. Buyer
agrees to pay collection expenses, including reasonable
attorney’s fees and court costs, if it is necessary to
collect through legal action.

Buyer assumes full repsonsibility for all materials purchased
from ____________________________. Buyer agrees to be
personally liable for all charges and individually guarantees
payment of all charges promptly. Buyer agrees to notify
__________________within 10 days in writing of receipt of
monthly statement of any in billing. Failure to so notify
___________________________ signifies total acceptance and
responsibility for prompt payment in full of account.

If materials are ordered to be delivered to a construction job
site, the buyer assumes liability for the materials at the
time of delivery whether or not buyer’s representative is on
hand to acknowledge receipt of delivery. Buyer agrees to pay
standard delivery charges as billed.

Buyer agrees that no refund will be granted unless
merchandise is returned within 30 days with invoice to store
where purchases were made and in original sales condition.

Buyer agrees to supply____________with “Notice of
Commencements”, purchase orders, job numbers, job addresses,
and a current list of employees permitted to order, pickup,
and sign for merchandise.

__________________________reserves the right to send out
“Notice to Owners” and file Liens on past due accounts and
use any legal means available to force collection if
necessary.

Dear

After careful review of your charge account, it pleases
us to inform you that we have increased your credit limit
as follows:

OLD CREDIT LIMIT: $
NEW CREDIT LIMIT: $

Furthermore, this change in account status qualifies you
for use of our installment account. Should you require
additional information about this new account, please see
one of our credit representatives the next time you are
here for a visit.

You are a valued customer, and as such, you will be advised
of our special customer sales, which we have from time to
time. We appreciate your continued patronage, and look
forward to being able to assist you in the near future.