Letter Samples L-R

Refund of Duplicate Payment

Dear

Enclosed is our check in the amount of $ which
represents a refund for your inadvertent duplicate
remittance for payment of (purpose)

We are pleased that our bookkeeping department discovered
this overpayment so quickly.

Thank you.

Refund for Carefully-Packaged Returned Merchandise

Dear

Having received the merchandise you returned to us on
(date) we are enclosing our check to you in the
amount of $ (amount)

Thank you for taking such care in the packing of the
returned merchandise.

We are sorry that circumstances prompted the return
of this merchandise, but hope that you will continue
to allow us to serve you in the future.

Referral of Account to Collection Agency

Gentlemen:

This debtor has not responded to our requests for payment.
Our only alternative now is the actual placing of the
account for collection.

As a final courtesy to this firm, we ask that you take no
drastic steps toward collection until (date) If we do
receive payment in full by this date, we will notify you to
cancel the claim. Otherwise, you are to proceed in any
manner you deem advisable to collect our money.

A statement of account is attached and a copy of this letter
is being sent to the debtor so that they will have ample time
to pay before the expiration of the above mentioned date.

Record of Purchase Form, Warranty Registration

Dear

The enclosed warranty for our product is as strong and
effective as we can make it.

We would appreciate your returning this record of purchase
so that we will be able to assist you with any questions or
problems in the use of our product. In our desire to
constantly improve our products and service to you, we
request that you answer as many questions as possible.

Thank you.

Please Detach Here
************************************************************

IMPORANT! RECORD OF PURCHASE
Name________________________Date Purchased__________________
Address_____________________________________________________
City_________________State__________________Zip_____________
1.Purchaser_____Man_______Woman________Teenager________Youth
2.Age of users________ __________ _______ _______
3.Name of store where purchased_____________________________
4.Purchased for________Gift_________Personal Use
5.Price paid $_________
6.Would you recommend this product to others?_______________
7.Comments:_________________________________________________
__________________________________________________________

Recommendation Regarding Repaired Product

Dear

The repairs to your (product) have been completed and
you should be receiving your (product) within the next
few days.

We would like to recommend that you (recommendation)
to ensure the long life of this
product. By following this simple procedure, you will
eliminate the chance of this problem happening again.

We would like to take this opportunity to thank you for
choosing our product. We will look forward to being able
to be of service to you in the future and hope that you
will keep our company in mind when you are selecting a new
(product).

Thank you again for your patronage.

Recommendation Against Repair

Dear

After checking your television set thoroughly, my opinion
is that it would be inadvisable to make the necessary
repairs due to the age of your set.

The set requires a new picture tube plus several other
parts. My estimate for parts and labor is approximately
$ and you would still have a (year) model.

Please advise me as to what you would like me to do at
this point. I can be reached at (telephone). Thank you.

Purchase Order Letter With Terms

Dear

This is an order for the merchandise described below.

10 EA. AMMONIUM HYDROXIDE 55 GAL. @212.50 2125.00
3 EA. CHAMBERS INDUST. SOLVENT.
HI-CONCENTRATE 55 GAL. 122.00 1220.00

Please ship as soon as possible. Payment terms shall be
standard 2%-10/NET 30. Method of shipment: UPS.

Any questions regarding this order should be directed to
MIKE CHAMBERS AT 813-521-1668 EXT. 243 in the Florida
office.

Thank you for your prompt and expeditious handling of this
order.

Purchase Order Issued on Acceptance of Delivery Date Estimate

Dear

Your (date) estimate for providing (merchandise)
has been approved and we are therefore enclosing our
purchase order # for this transaction.

We must reiterate that this order has to be delivered
on or before (date) due to commitments we have
made to our customers.

Thank you for all of your cooperation in this matter.

Promotional Letter, Service Business

Dear

Our firm recently received an extremely favorable review
from (name of publication), which we hope may be of some
interest to you. In case you missed reading it, I have
enclosed a copy with this letter.

Since our service lends itself so well to your type of
business, we would appreciate having an opportunity to
speak with you or one of your representatives about how
we can help you to cut down on unnecessary overhead
expenditures.

Please contact me at (telephone), so that we can arrange
a convenient time to meet. I will be looking forward to
your call.

Promotional Letter, School Programs and Services

Gentlemen:

Our firm supplies products and programs which are designed
primarily for schools. We have enclosed our brochure which
consists of various programs which will generate funds for
your school while exposing your students to the experience
of selling products.

These programs have been successfully tested in both public
and private schools throughout the country. Our magazine
subscription program has been implemented in over 1000
schools. We have discovered that campaigns carried out in
the early fall and in the spring have a somewhat stronger
success ration than others.

If you are interested in having your students participate
in any of our programs, please contact us so that we can
make the necessary arrangements. We are looking forward
to hearing from you.