Dear

Having been guided on a tour of your St. Petersburg plant
by Mr. Kingsley, I must say that I am thoroughly impressed
with your operations and personnel. I don’t believe I have
ever viewed a more efficient, smooth running, and cost
efficient program such as yours. I was particularly
impressed with the procedure you have implemented to
monitor quality control.

All of your employees were extremely courteous and went out
of their way to explain various functions and answer my
inquiries. I would be most appreciative if you would extend
a special thank you from me to Mr. Kingsley, for showing me
every courtesy, including a delightful lunch at the Boar’s Club.

I shall be presenting my findings to my associates on the 30th,
and will let you know what develops.