CUSTOMER SERVICE REQUEST
DATE______________
CUSTOMER____________________________________________________
ADDRESS_____________________________________________________
_____________________________PHONE___________________
MERCHANDISE PROBLEMS: DELIVERY PROBLEMS:
ORDER NOT FILLED BAD ADDRESS
DEFECTIVE MERCHANDISE CUSTOMER NOT IN
REPAIR [...]

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Dear
It has been over six months since you have come to visit
us at Covert Corner. We have missed seeing you.
Anything wrong? Please let us know if this is the case.
If you have a chance, why don’t you stop in to see us. I
think you will be pleasantly surprised by some of the [...]

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Dear
It has been so long since we have had the opportunity to
be of service to you, that I have begun to wonder if
perhaps, we have offended you in some way in the past.
If this is the case, I would greatly appreciate knowing
what happened. In fact, if you have any grievance with
our firm, I wish [...]

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Dear
We have missed you!
We didn’t see you at our Summer Sale and we didn’t see you
at our Fall Sale, either. So, after putting our heads
together here at Lord & Chambers, we concluded that one
possible reason for your having stayed away so long might
be that you don’t like crowds. We came up with the
following [...]

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Dear
It has been over six months since we have had the
opportunity to service your automobile. We certainly
hope that we haven’t done anything to offend you. If
we have, please call us so we can find out what has
kept you away.
We invite you to bring your [make of car] [...]

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Dear
It is our pleasure to notify you that a charge account has
been approved in your name. We welcomes you as a new
customer and hope that you enjoy the convenience of your
charge account.
We have established a credit limit on your account in the
amount of $ At such [...]

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Dear
As a valued customer of [name of company], we couldn’t
wait to bring you the good news. This letter is to
announce the incorporation of our new customer incentive
program (CIP?). Well, maybe we haven’t thought of a great
logo for it yet, but if you read on I think you’ll agree
that no matter what we call [...]

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