Dear
We are sorry to hear that you have been experiencing
problems with your new [name of product].
While we do ask that our customers contact their dealer in
the event of a problem, we recognize that, in your case, it
his would be impossible. Therefore, if you will carefully
package the unit in its original carton and send it to us,
our “doctors” will put it through a thorough examination to
determine the source of the problem.
If the problem turns out to be a minor adjustment, we shall
make the repair and be sure to return the [product] …

ACKNOWLEDGMENT OF UNSOLICITED IDEAS
Dear _:
We appreciate your interest in submitting to us an idea
or proposal relative to: _
Our firm receives many ideas, suggestions and proposals,
and has many of its own projects under development. Therefore,
it is possible the idea or proposal you plan to submit to us
has been considered and/or may already be in the planning
stages.
Nevertheless, we would be pleased to accept your idea or
proposal for review, provided it is accompanied by this
acknowledgement letter signed by you.
It is understood that:
1. Samples or other submissions will be returned to the
submitter only …

Dear
Thank you for your request for our bid on [project]
This letter is to acknowledge our receipt of said request
and to advise you that we will be submitting our proposal
on or before [confirmation of deadline]

Dear
This is to inform you that we have carefully reviewed your
estimate on the parking lot refurbishing. We are planning
to contract with you for this work.
We are unable to let this contract immediately, as final
approval of expenditures of this nature must come from the
head office in New York.
We expect to receive approval or disapproval within the
next 30 days. At such time, we will contact you with
instructions accordingly.
If we may be of any assistance in the meantime please
feel free to contact this office.

[date] ACKNOWLEDGMENT OF RECEIPT
I hereby acknowledge the receipt of the following
documents from the firm of [firm] :
1.
2.
3.
4.
____________________________
[Signature of Client]

Gentlemen:
[name of leasing company] has received a notification that
the equipment we are leasing to [name of previous lessee]
will be transferred to and/or used by the [transferee.]
We have modifed our records to direct future invoices to:
[new lessee]
[address]
[city,state,zip]
Schedule # 000000 commenced on [date] and rental
payments in the amount of $ plus applicable taxes are
due on the [date] of each month during the [number]
month initial lease term.
In consenting to this change, it is understood that [name
of transferee] agrees to pay the rent and perform all other
obligations required to be performed by the lessee …

ACKNOWLEDGEMENT OF
MODIFIED TERMS
Date: _
To: _
Reference is made to the contract or order between us
dated _, 19_.
This letter will acknowledge that the contract is
modified and superseded by the following change in terms:
[Describe changed terms]
_
Unless we immediately hear from you to the contrary, we
shall assume said modification is mutually agreeable.
Very truly,
_______________________________

Dear

The [product name and model number] that you
mailed to us for repair was received on [date]
We will be returning it to you as soon as the necessary
adjustments are made.

We are sorry that you experienced a problem with our
product and want to thank you for purchasing a
[name of product]

Dear

Because Mr. Jones is out of the office for the next two
weeks I am acknowledging receipt of your letter dated
May 20, l983. It will be brought to his attention
immediately upon his return.

If I may be of any assistance during Mr. Jones’ absence,
please do not hesitate to call.

Dear

Thank you for your kind letter regarding your exceptional
treatment by one of our employees. A copy of your letter
has been forwarded to the personnel department and will be
included in the employee’s file.

So seldom is it that a customer takes the time to write a
letter of appreciation, that I feel moved to reward your
initiative.

Please accept the enclosed certificate, which, when
presented, will entitle the bearer to a ten percent
discount on the merchandise being purchased at that time.

This is but a small token of our appreciation of customers
such …